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Cancellation Policy

Cancellation & Rescheduling Policy – Please Read Before Booking Life happens. I get that. This space was created with flexibility and understanding in mind—but also with respect for time and energy (yours and mine). If you need to reschedule, please do so at least 24 hours before your session. You can reschedule through your confirmation email or by contacting me directly. This helps keep the calendar flowing and makes room for someone else who may need support. Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee of up to 50-100% of the session cost, depending on the circumstances. No-shows and repeated late cancellations will result in full forfeiture of the session fee and may affect future scheduling availability. This policy isn’t about punishment—it’s about honoring the time, energy, and preparation that goes into holding this space for you. When a spot is reserved, it’s yours alone. When it’s cancelled last-minute, that time is lost to others who may have needed it too. If you’ve had a genuine emergency, please reach out—I’m always willing to talk it through. But frequent reschedules or loosely defined “reasons” will be treated as pattern-based choices, not exceptions. Monthly plan clients: You’ll have a set number of sessions available each month. Sessions must be used within that month and do not roll over. One reschedule is allowed per package if done with proper notice. Free consultations are one-time offerings per person and are not coaching sessions. These are connections to explore whether coaching is a good fit for you. If you no-show or cancel late, we won’t be able to reschedule. A Note on Emergencies If an emergency or crisis arises, please reach out. Life is messy, and I’m human too. I will always do my best to respond with compassion and clarity. Communication Texting or emailing is the best way to get in touch about appointments. I check messages during business hours and will respond as soon as I’m able. Privacy & Trust Everything we talk about is private. I’m not a licensed therapist, and I don’t provide medical advice—but this is a supportive, growth-oriented space. If something falls outside of my scope, I’ll help guide you toward the right kind of help. By booking a session, you agree to this policy and are saying “yes” to showing up for yourself with care. I’m honored to be part of that process.

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